FREQUENTLY ASKED QUESTIONS

What does the price include?

  • Real full risk insurance with excess
  • Unlimited mileage
  • Delivery and collection at Malaga Airport between 9:00 and 21:00 hours
  • 24 hours road assistance

What is not included?

  • GPS
  • Baby seat
  • Booster
  • Roof Racks
  • Out of hours delivery 21:00 - 09:00

Which documents are necessary to hire a car?

  • The original of a valid passport (also necessary for additional drivers)
  • The original of a valid driving license. (also necessary for additional drivers)
  • A valid credit card

How old do I have to be to rent a car?

  • Group A and B cars the minimum age is 23 years
  • Group C and above the minimum age is 25 years
  • All groups require a minimum of 2 years driving experience
  • How do I make a booking?
  • Once you have received a quote and confirmed you are satisfied with the particulars we will send a confirmation to you and you are then booked.

How do I to cancel or make alterations to my booking?

  • First check your spam or junk file to see if the confirmation email hasn't been blocked by anti spam, If the email is not there simply call us on +3495 475 715     email us at admin@rentanycar.co.uk
  • Do I have to leave a deposit?
  • We require a deposit equal to your excess (on your credit card) as a guarantee. Generally, you have the possibility to pay an extra charge to eliminate/reduce the excess amount.

Is there an insurance excess?

  • Yes there is an excess on each car group, starting from 250 Euro

What is not covered by the insurance?

  • Damage to tyres and wheels
  • Flat tyres
  • Damage to third parties due to negligence or reckless driving
  • Damage caused to the vehicle due to negligence or reckless driving
  • Inadequate refueling
  • Loss or damage of car keys or remote locks. Depending on the type of vehicle the charge ranges between